Shipping policy
At VelourCap.com, we proudly ship to the following countries:
United States 🇺🇸
Canada 🇨🇦
United Kingdom 🇬🇧
Netherlands 🇳🇱
Australia 🇦🇺
Processing Time
Orders are processed within 1–3 business days after payment is received.
Estimated Delivery Times
United States: 5–12 business days
Canada: 5–12 business days
United Kingdom: 7–15 business days
Netherlands: 7–15 business days
Australia: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing, holidays, weather conditions, or carrier delays.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Incorrect Address
Customers are responsible for providing accurate shipping information. VelourCap.com is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us and we will do our best to assist you.